We carefully pack every handmade figurine to ensure it arrives safely and beautifully.
Processing Time
All items are handmade and prepared with care. Orders are typically processed within 1–3 business days.
Estimated Delivery Time
• United States: 7–12 business days
• Canada: 8–14 business days
• Europe: 8–14 business days
• Australia & New Zealand: 10–16 business days
• Rest of the world: 10–18 business days
Once your order ships, you will receive a tracking number so you can follow your tiny monster family on their journey to your home.
Please note that delivery times may vary slightly during holidays or due to customs processing.
Packaging
Each figurine is carefully wrapped in protective packaging and a secure gift box to ensure it arrives in perfect condition.
(Your monsters travel first class. No cramped economy boxes here.)
Returns & Exchanges
Your happiness matters to us.
If you are not completely satisfied with your purchase, you may request a return or exchange within 14 days of delivery.
Return Conditions
• Item must be unused and in original packaging
• Buyer is responsible for return shipping costs
• Custom or personalized items cannot be returned
Once we receive the returned item, a refund will.
Damage
If your order arrives damaged or gets lost during shipping, please contact us within 48 hours of delivery with photos of the package and
We will happily replace.
Questions?
If you have any questions about your order, feel free to message us anytime.